Jay Campbell visited the Debenhams store in Glasgow in a bid to find a dress for her friend’s wedding. However, as she went to try it on she claims she was stopped from entering the cubicle – and told to head downstairs to the men’s section.
The 25-year-old from Carluke, Lanarkshire, added that she walked to the male section ‘crying in shock’ after the exchange.
She has been living as a woman for the last two years, and taking female hormones since the start of the year. (But she lived as a man for 23 years. 2 and 23, 23 is more, so she is still a MAN).
Speaking to the Daily Record, she said: ‘I asked the assistant if the changing room was open and she said, “Yes”. When I went to use it, she stopped me and told me I had to use the gents on the first floor.
‘I told her I was transgender and she still insisted I used the gents. When I got there, the two women were the complete opposite – they were kind and helpful. They asked what was wrong and I told them.
‘They were shocked and told me I should have been allowed to use the changing room up there. They also told me they had been trained in how to deal with these situations. I won’t be spending a single penny in there again.’
Posting about the incident on Facebook, Jay added: ‘I was so upset and sick of having to explain myself.
‘I was about to spend a fair bit of money on the outfit but after being treated like a freak I threw the dress at her.’
A Debenhams spokesperson said: ‘We are sorry for any distress caused to the customer. Debenhams changing rooms are not gender specific.
‘We are currently investigating the incident.’
Metro.co.uk
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